Where is my sample/product/box?
Edited
Mission kits can take anywhere from 2 to 10 business days after the ship date to arrive at your door, depending on what part of the country you are in. Please note that we do not send you tracking numbers for your parcel.
If you haven’t received your free product after 10 business days, then something could be wrong.
Here's what may have happened:
Your correct address is not up-to-date and verified in your account.
You regularly have issues with packages being delivered to your address, for example, due to security issues or living in a remote area.
The package could be at your local post office.